HD HYUNDAI Marine Solution
Warranty Service
HD Hyundai Marine Solution provides a one-stop service based on its rich experience and expertise in vessels and products produced by HD Hyundai, a world-class shipyards.
HD Hyundai Marine Solution responds quickly and accurately to product claims based on the technology/know-how it accumulated over 50 years. In addition, HD Hyundai Marine Solution fulfills the diverse needs of customers for new products such as eco-friendly vessels and gas engines that are constantly increasing.
Warranty
HD Hyundai Marine Solution eliminates unsafe factors and risks in products through a warranty, and prioritizes the safe and optimal operation of vessels.
HD Hyundai Marine Solution provides customer complaint resolutions and services for over 200 vessels built annually by HD Hyundai, as well as engines, power/automatic control equipment, and eco-friendly products.
The warranty service is provided to our customers the convenient and quick way through a global network of 24/7 call centers and major bases, and through a wide range of channels. In order to repay customers with the best quality, HD Hyundai Marine Solution reviews and provides feedback on various cases of complaints, which it turns into big data to improve the standards of vessels and products built by HD Hyundai and to carry out activities to prevent the recurrence of complaints.
Life-Time Service
HD Hyundai Marine Solution enhances the value of its customers’ assets including vessels, by providing life service after the warranty.
Customers can rely on their vessels with trust through the life service, while maximizing their lifespan, and securing perfect efficiency and peak performance.
HD Hyundai Marine Solution provides a wide range of technical support for issues that may arise from the delivery of the vessel to the end of its lifespan, and secures a database (detailed drawings, equipment and manufacturer information, operation information, product compatibility, etc.) of all vessels built by the HD Hyundai, thereby immediately providing customers with the information they need.
